Platform Operator with DeFi Elements

Responsibilities:
• Monitoring events within the user interface.
• Supporting internal interaction systems.
• Ensuring compliance with operational workflows.
• Handling error reports from the moderation team.
• Maintaining documentation on verified processes.
• Preparing basic instructions for new workflows.
• Collaborating with the customer experience team.
• Reviewing and classifying event logs.

Requirements:
• Familiarity with DeFi terminology and interaction principles.
• Confident use of basic documentation tools.
• Ability to formally describe events.
• Skills in verifying simple logic based on templates.
• Capability to organize information clearly and accurately.
• Experience in support or administration is a plus.
• Willingness to learn processes through hands-on practice.

Conditions:
• Flexible schedule, fully remote work.
• Access to templates and instruction databases.
• Work within stable workflows without emergency situations.
• Support provided during onboarding.
• Opportunity to expand responsibilities in the technical direction.